How do I report an accident or safety incident?

No matter when or what you Postmate to your doorstep, you should always feel safe and comfortable when using our platform.

If you are involved in an incident that you believe threatens your personal safety, please first call the local authorities by dialing 911 or your local non-emergency assistance line. Then, please contact us by clicking here. A member of the Postmates team will quickly reach out to you.

Please note, use of this form is for customers that require safety related-assistance and is strictly enforced.

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