Where is my order?

You can use the tracking screen in the app to check on the status of your delivery.

Once your Postmate has picked up your order, you will see their location on a map. You can contact the Postmate at this point by tapping Help and Text your Postmate or Call your Postmate. Feel free to let your Postmate know if you have any special instructions for reaching you at the dropoff (e.g. if you have a gate code).