How can I contact customer service?

Our customer service team is available 24/7 to help you with whatever you need!

Have a question about an order or charge?
For the fastest results, contact Customer Service by tapping the clock icon in the top-right corner of the Postmates app, tap the name of the merchant you ordered from, scroll to the bottom and tap “Contact Support.” 


On the web, open up your Delivery History, select the merchant you ordered from and click “Contact Support”. 



Have a general question or a question about your account?
Let us know how we can help.

Are you a Postmate looking for help?
Check out our Fleet Help Center

Are you a Merchant or Partner looking for help?
Check out our Partner Help Center